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Shipping / Returns


Return Policy

If for any reason you are not satisfied with your purchase(s), we will accept the return in exchange for credit within 7 days from the date your purchase(s) have been delivered. The credit received will be good for 30 days from the date of return. The merchandise must be in their original condition, unworn and with packaging and tags intact.

Please note there are no refunds or exchanges for:

  • Customised items (including finished charm bracelets)
  • Earrings (due to hygiene reasons)

Please note that shipping & handling charges are not refundable and any further charges incurred upon the return will be borne by the customer.

Shipping Policy

Each piece of jewellery is handmade to order. Please allow up to 5 working days for order processing. In case of a rush order; every effort will be made to accommodate.

For your convenience, Mayberry offers two delivery options for your purchases. Charges stated are the total charges for shipping, handling & packaging.

  • Standard - Registered air mail which is the economical & reliable option
  • Express - Speedpost (courier delivery) which is the fastest solution

These charges are a flat rate for purchases made in a single order and shipped to a single address and are estimates based on the region. All import taxes and customs duties which may arise are the responsibility of the purchaser.


Standard
(US $)
Standard
(# working days for delivery)
Express
(US $)
Express
(# working days for delivery)
Asia & Australia 
(depending on country)
$6 - 10
6-8
(up to 12 for Indonesia & Philippines)
$15-18
2-3
Europe
$12
8-10
$25
3-4
U.S.
$10
8-10 $18
3-4
Latin America
$12
8-10 $25
3-4
Africa
$12
8-10 $25
3-4
Other (not included in list)
$20
TBD
$30
TBD

For any other queries, please contact us at: